Guest Information: Adventures on the Gorge Resort Policies
Reservation Policies, Directions & Maps, and other information about your West Virginia adventure vacation.We Guarantee First Class Service to You, Our Guests.
Adventures On The Gorge Guarantees Your Satisfaction! If you have a problem, we will work with you until you are satisfied… period. A core value of our company is to meet or exceed our guests’ expectations with exceptional service.Every year we carefully monitor our customer comment cards/emails and at the end of year review them with a fine tooth comb. Many of the changes and improvements made annually at our companies reflect these guest suggestions. As a result, we have maintained an average 99.8% Customer Satisfaction rating for more than ten years running! This is not to say that mistakes never occur or wires are never crossed… we are human after all. Our guarantee to you means that we correct our mistakes promptly, fairly and cheerfully. We’ll even assist with a problem that is not our own, if it’s within our power to do so. Our entire staff goes above and beyond to see that your visit with us to West Virginia is wild and wonderful!
We want to make booking your West Virginia Adventure vacation as easy as possible. We have many ways you can choose to contact us or find answers to questions about booking your trip.
Please choose from the links below or feel free to telephone us anytime at 1-888-650-1932.
Reservation Policies
Directions and Maps
Request a Brochure
